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In response to the Corona Virus outbreak and following guidance from NHS England and Public Health, we are temporarily changing the way we work here at Harley Street Medical Centre.

The surgery door will remain locked. Please only attend if you have an appointment booked.


All appointment requests are being triaged. This also includes requests for pre-bookable appointments. We are limiting face to face appointments at the moment, and the vast majority will be completed over the telephone. You will be asked if you have a cough or fever before you attend.

Nurse appointments for baby imms, smears, contraceptive injections, B12 injections, suture removal and dressings will go ahead as normal if you do not have a cough or fever. Pill checks can be done over the phone and the medication sent electronically to a local pharmacy. Anything routine such as an annual health check will be postponed until a later date.

Extended hours appointments with local clinics are still available. You will be asked about your symptoms before an appointment will be booked, and a telephone appointment may be allocated rather than face to face.

Online appointments will be temporarily unavailable during this time.

If you have COPD (Chronic Obstructive Pulmonary Disease) you will receive a telephone call from our practice Pharmacist to ensure that you have a rescue pack of medication in stock, should your symptoms get worse during this period.

Med 3s (Sick notes)

New illnesses - please self certify for the first 7 days. You can fill out a self cert online at the website.

Anything over 7 days please contact 111 either over the phone or online.

Over 70s

We are trying to limit those most at risk from attending the surgery. Please do not contact the surgery to book your over 70 health check during this time. We will contact you once these resume.

Home Visits

These will most likely be completed over the telephone if possible.


Paper prescriptions are no longer available. All medication will be sent electronically to your nominated chemist. If you do not have a chemist nominated on your records we will be allocating one on your behalf; please contact the surgery if you would like us to change your pharmacy preference. Most prescriptions will also be issued for 3 months, you will be able to collect these one month at a time from your nominated pharmacy (with the exception of certain medication such as controlled drugs, which will be issued for 1 month maximum).

Mental Health

Please follow the following link for mental health apps that you can download, some are free please check before downloading.

High Risk Patients

You will be receiving a letter from NHS England to state that you are high risk and need to stay indoors for 12 weeks.

Please be advised the searches to identify the final group of patients at high risk of severe illness from Covid 19 have been delayed nationally.

If you think you fall into the high risk category then we recommend you follow the guidelines issued by the government. This means

  •   Not leaving your home
  •   Stay at least 2 metres away from other people in your home

We are experiencing a high volume of calls, and must prioritise those who need medical assistance.

Finally, stay safe, remember to wash your hands and thank you for your support during this time.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website