Social Prescribing & A & E Advice

We would like to inform our patients that we have a social prescribing Link Worker allocated to the practice who is available to offer information, help and support.  Social prescribing is a way of helping people to get the right support usually from within the community and/or the voluntary sector.

The Link Worker will listen to you, can tell you about what is available and provide you with help to start getting the support you would like.  This could be going with you if you want to join a support group, attend social activities and she can refer you to a wide range of organisations who can offer specific support – for example help to claim benefits/benefits checks. Your Link Worker is very knowledgeable about what is available close to you in your community.    Examples of issues people often need help with are below:


  • Depression, low mood and or anxiety
  • Help with lonliness – help to meet people or to look for befriending
  • Local social groups – lunch clubs/friendship groups/special interest groups
  • Support groups such as Parkinsons/MS/COPD
  • Debt and benefits
  • Practical support – cleaning/shopping, help with heating or utility issues


If you would like to know more, please ask your GP or any of the practice staff.


When to use the A&E Department:

Before you go to Accident and Emergency have you considered any of the following options?...

Out of Surgery Hours

For out of hours medical problems that cannot wait until the following day, please see below...

The Haywood Walk in Centre

Tel. 01782 673500

The Haywood NHS Walk-In Centre is situated at Haywood Hospital.

Opening hours are  Monday to Friday 7.00am to 10.00pm, Weekends and Bank Holidays 9.00am to 10.00pm.

This is for treatment of minor injuries.

NHS 111

Tel. 111

You can call 111 when you need medical help fast but it's not a 999 emergency.

An operator will direct you to the most appropriate care. This could mean an out of hours doctor, A&E, a Walk in Centre, a community nurse, emergency dentist or late opening chemist.

This free service is open 24 hours a day, 365 days a year.

A & E should only be used for anything that is classed as an accident and emergency, including-

        * Choking                                      * Chest Pain

          * Suspected Stroke                     * Severe Blood Loss

          * Broken Bones                           * Deep Wounds

        * Loss of Consciousness

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website